Training
 

 

 

 What Infotrain offers 

We provide specialist training for the advice sector on:

bullet

Advice work skills e.g. interviewing skills, case recording, training for trainers

bullet

Management and organisational skills e.g. staff supervision, team building, training for trainers, training for trustees 

bullet

Welfare benefits e.g. Introduction to Benefits, Benefits Update, Attendance Allowance/Disability Living Allowance

Our training can be provided as face-to-face training, as part of an online programme, or in blended learning packages.

Our training on advice work skills can be linked to an NVQ in Advice and Guidance programme through our partnership with Quality Development Services (QDS).

 Examples of our work

Bedford Advice Forum  -  We organise regular training programmes for BAF.  This involves designing and distributing publicity materials, arranging trainers and venues, administering the booking system for courses, and completing evaluation reports.  Infotrain provides a trainer for certain courses on the BAF programme e.g. Introduction to Benefits.

Citizens Advice  -  As part of an on-going contract we provide training on the Citizens Advice Certificate Programme for new advisers.  This nationally accredited programme provides 4 days of training which cover the client interview process and interviewing skills for advisers.

Institute of Advisers  -  We worked with the Institute, in a partnership project with Chesterfield CAB, to develop a series of online tutor training courses that were accredited with the Open College Network (OCN).   The courses on this ESF funded project were designed to help local voluntary and paid advice workers to train to become tutors in the advice sector - both as face-to-face trainers and online trainers.  Within the programme we were involved in developing and tutoring the courses on “Tutor Training for Advisers ” and  “Online Tutoring Skills for Advice Courses”.

 Key benefits of using Infotrain 

bulletExperience  -  With over 20 years' experience working in the advice sector (as an adviser and a manager), Len Simkins (Senior Consultant) has also built up considerable experience as a trainer in the sector.  As a qualified teacher and a very experienced trainer Len uses professional training methods and materials which are specifically geared to the needs of his customers.  Len is also qualified as an online tutor and provides online tutoring services.
bullet

Knowledge  -  Len has an extensive knowledge of advice work and advice sector issues and is also a welfare benefits specialist.

bullet

Flexibility  -  We can provide training services to meet your organisation's needs - from providing a trainer for a short one-off course that you are organising, right through to organising complete training programmes for you (including arranging venues, course publicity, production of course and evaluation materials etc. as well as trainers).

bullet

Cost  -  Negotiable rates with discounts for the voluntary sector.  Please contact us to discuss your requirements.

 Information Request Form 

Select the items that apply, and then let us know how to contact you.

Send information on future BAF training courses
Contact me regarding other training courses or NVQ programmes
Contact me regarding the organisation of training courses

Name
Title
Company
Address
E-mail
Phone

 

Send mail to srastall@virtualsupportsolutions.co.uk with questions or comments about this web site.
Copyright © 2007 Infotrain Services Ltd
Last modified: 23/11/09